Go to the Western Union Email Help Center.Can I get a copy of my receipt from Western Union?Īccording to the Western Union website, you can request a receipt by email, using the following steps: Online dating or romance scams – you sent money to someone who created a fake profile on a dating or social networking website.Advance-fee loan scams – you paid upfront fees but did not get the promised loans.Emergency or grandparent scams – you sent money to someone pretending to be a relative or friend in urgent need of money.Lottery or prize promotion scams – you were told you won a lottery or sweepstakes, but never got the prize.Online or internet scams – you did not receive the items you tried to buy online.What kinds of scams are covered by these refunds?Ī variety of scams are covered by this settlement, including: People who did not previously submit a claim and who sent money to a scammer through Western Union between Januand Januare eligible to submit a claim. The new deadline to file a claim is August 31, 2022. DOJ is now using that money to provide refunds to people who were tricked into using Western Union to pay scammers. Postal Inspection Service, Western Union agreed to pay $586 million and admitted to aiding and abetting wire fraud. No one received the cash, prizes or services they were promised.īecause of joint investigations by the FTC, the Department of Justice (DOJ), and the U. The scammers told people to send money through Western Union. They also pretended to be family members in need of cash, or law enforcement officers demanding payment. Scammers contacted people and promised prizes, loans, jobs, discounted products or other financial rewards in exchange for money upfront. What is this case about?įor years, many people who lost money to scams sent their payment through a Western Union wire transfer.
The Frequently Asked Questions on the Western Union Remission Phase Two website tell what to do if you agree or disagree with the loss amount printed on the claim form. These prefilled forms show eligible loss amounts, based on reports people previously filed with Western Union.
The claims administrator is mailing more than 300,000 pre-filled claim forms to people who may be eligible for a payment. To be eligible, your form must be completed online or postmarked by August 31, 2022. To file claim, visit and click on the Petition Form. If you used Western Union to send money to a scammer between Januand January 19, 2017, and you did not already file a claim, you still have time to make a request to get your money back. About the FTC Show/hide About the FTC menu items.News and Events Show/hide News and Events menu items.Advice and Guidance Show/hide Advice and Guidance menu items.Competition and Consumer Protection Guidance Documents.Enforcement Show/hide Enforcement menu items.
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